Chichen Itza Tour from Tulum - Easiest and cheapest way to visit Chichen Itza from Tulum
AMAZING! Travel with peace of mind. Pay the day of the excursion! **Restrictions apply**
Tour Price $34 USD + Chichen Itza Entrace Fee $36 USD. TOTAL TO PAY $70 USD
Price in pesos MXN
If you are quoting on other websites, make sure the price includes entry and taxes to Chichen Itza (Check for hidden fees). WE DO INCLUDE ENTRANCE FEES AND TAXES
The price includes entrance and taxes to Chichen Itza
- You can quote here -
Reserve now pay when you take the excursion **Restrictions apply**
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- Overview
- Prices
- Meeting Place
- Included
- Not Included
- What to bring
- Payment methods
- FAQ
- Itinerary
- Restrictions
- Cancellations
- Reviews
Description
Reading Time 3 minutes
Reserve now pay when you take the excursion **Restrictions apply**
Chichen Itza Tour from Tulum
What's the Chichen Itza tour from Tulum?
Let me tell you this Chichen Itza tour from Tulum is the easiest and most economical way to visit Chichen Itza, because price includes the entrance fee to Chichen Itza. Please, if you are getting quotes on other websites, make sure that the price includes the entrance fee to Chichen Itza
Chichen Itza tour from Tulum is living history, it's getting to know one of the wonders of the modern world, all seasoned with a visit to a beautiful cenote, a Yucatecan meal, and a brief visit to a charming colonial city, which is Valladolid
Visiting Chichen Itza from Tulum is an unforgettable experience, let me explain why:
Tulum is located in a strategic place in the Riviera Maya, it's closer to Chichen Itza, which facilitates access. We offer comfortable and safe transportation, eliminating the stress of worrying about driving and logistics
Taking a Chichen Itza tour from Tulum saves time and effort, as there is a guide who will be there to provide enriching information about the Mayan civilization, in addition to visiting other nearby attractions such as a cenote, a meal, and the colonial city of Valladolid
Here is short a video, so you can have a better idea
It is important that when you finish watching the video, comeback here to check the details of the excursion
Restrictions apply Click here for more information
Schedules and Availability
We offer our Chichen Itza tour from Tulum every day, and if you make your reservation one day in advance, it's almost guaranteed that we will always have availability, as we have a wide range of transportation options
Departure times are from Super AKI Tulum; the schedule may vary, but it's generally between 8:20 – 8:50 am
Duration
Chichen Itza tour from Tulum has an approximate duration of 10 hours, although it depends on various factors such as rain, traffic, etc. Therefore, all times are approximate
Remember that apart from Chichen Itza, we will have a meal, visit a cenote, and also a charming colonial city called Valladolid
Meeting Point in Tulum
In the particular case of Tulum, the pick-up time is usually in the morning, outside the entrance of Super AKI. Check this link - due to logistical reasons, it is extremely difficult for us to enter the hotel zone of Tulum. However, send us a WhatsApp message, if you are a group, we can make exceptions. It is an all-day excursion, but don't worry as you will be busy all day with fun activities
If it is very important for you that the transportation picks you up, please check this other Chichen Itza tour from Tulum that has more pick-up options in the Tulum area
Transportation
Usually, the type of transportation for the Chichen Itza excursion is a bus in good condition, comfortable, clean, and also with a good air conditioning system.
We have 10 years of experience; we know what our clients need, and we must live up to their expectations. Just trust us, we have the infrastructure to make your visit to Chichen Itza from Tulum an unforgettable experience
What's Included in the Chichen Itza Tour from Tulum?
We are the most complete Chichen Itza tour from Tulum; check out what we have included in this list:
- Entrance fee and taxes to Chichen Itza
- Round trip transportation with air conditioning
- Professional driver
- Buffet lunch (drinks not included)
- Entrance to cenote (life jackets not included)
- Free time in cenote (swimming)
- Free time in Chichen Itza (photos)
- Certified guide inside Chichen Itza
- Early departures to make the most of the day
- Visit to the colonial city of Valladolid
Itinerary
If you would like to see an itinerary of the places to visit, click on this button
Incredible Guides
Our guides will have all your tickets prepared to pass through the main entrance gates as quickly as possible
At this point, our guide will take control of the group to walk around the site and tell us everything about it. Additionally, the guide will be with you in the archaeological zone and will accompany you throughout the tour inside, to answer any questions you may have
They are very knowledgeable about the mayan civilization and I could say they are passionate about their work. Many of our guides have been in the business for over 10 years, so they have a lot of experience, and you will be in good hands
Chichen Itza - Wonder of the Modern World
This is Living History, the pyramid is beautiful and worth seeing, for many people this is a dream come true. You never imagined a pyramid so big and beautiful.
Your jaw will drop once you are walking towards the main pyramid. It's a huge and impressive piece of ancient architecture
It's hard to explain how awesome this place is. The historical significance of Chichen Itza combined with the beauty of the place is something that should absolutely not be missed. Unbelievable! The level of sophistication and the techniques used in the construction of this impressive temple complex are amazing even by today's standards. This should be a "must visit"
We visit a Yucatan Cenote: A dip in crystal clear waters
We'll also visit a spectacular cenote approximately two hours from Tulum, where we'll have the opportunity to swim. With light flowing in through the collapsed roof and the water shining below, the water is a bit cold but bearable, after a while you get used to it. It's a "don't miss" experience, don't miss the opportunity to do it as it is very refreshing. We will be around 1 hour in this place that by the way has the entrance included in the price, in addition to all the facilities such as bathrooms, changing rooms, showers etc. (lockers and life jackets have an extra cost)
Yucatecan Buffet: A Gastronomic Journey Through the Peninsula
The price of the Chichen Itza tour from Tulum includes a typical meal, where we will visit a restaurant where we can taste regional food from this area of Mexico. We have various options such as pork, chicken, fish, fruit, salads, desserts, etc. Note: Drinks are not included
All of this is to gather energy and prepare for the main event, which is Chichen Itza
Colonial Valladolid: An express visit full of charm
The last stop would be the colonial city of Valladolid, built by the Spanish in the year 1500 as a replica of their own city of the same name. It is a peculiar place, with a beautiful park and an old church and many Mayans playing around the church, that is a sight worth seeing
We are the most complete Chichen Itza tour from Tulum
If you are looking to see as many places as possible in one day, this Chichen Itza tour from Tulum is the best option, as we visit many places which makes it a very productive vacation day
Take into consideration that we include one of the most expensive things of the excursion, which is THE ENTRANCE TO CHICHEN ITZA
We have refined this excursion over 10 years of service and believe me, we visit the most iconic places around Chichen Itza, imagine it includes buffet lunch, cenote, Chichen Itza entrance, guide and Valladolid, they are the perfect package for people looking for a good balance of price and quality and we can safely say that it is the easiest and most economical way to get to know Chichen Itza from Tulum
Don't think about it anymore, send a message and request detailed information, customer service staff are ready to answer all your questions
Return to your hotel in Tulum
After an incredible day, because not every day you visit a wonder of the modern world, we will drop you off at the same place where we picked you up, which is outside the entrance of Super AKI Tulum, right in the heart of downtown
There are taxis there that can take you back to your hotel or Airbnb where you are staying
Who is the Chichen Itza tour from Tulum suitable for?
It is suitable and designed for those people who are looking to maximize their time and money. We ask you to get a quote and try to do everything we include on your own and you will see that we are your best option to take a tour to Chichen Itza from Tulum
These are the most common options:
- For people who want to visit Chichen Itza in an easy and economical way
- For those people who like history
- This Chichen Itza excursion from Tulum is designed for families
- People interested in nature
Who is the Chichen Itza tour from Tulum NOT suitable for?
Unfortunately, this excursion is not suitable for these types of people:
- People with limited time (this excursion requires 9-10 hours)
- People with reduced mobility
- People who dislike crowds
- People with health and circulatory problems
Blog
If you are interested in visiting Chichen Itza, I recommend you read all the possible suggestions. Well, let me tell you that our blog dedicated to Chichen has all that and more, because it's been designed to offer you advice and recommendations from local people of the area, they have advised each and every one of the articles published on the blog, and something important to keep in mind is that we don't hold anything back, and we answer questions like:
- How much does the entrance to Chichen Itza cost?
- Cost Calculator to visit Chichen Itza
- How to save money on your visit to Chichen Itza
- Tips for visiting Chichen Itza
- What to do after visiting Chichen Itza
In addition to these other questions
- chichen itza private tours from tulum
- taxi from tulum to chichen itza
- itour tulum
- ado bus tulum to chichen itza
- tulum to chichen itza driving time
- chichen itza and tulum in one day
- chichen itza day trip from tulum including cenote and lunch
- tulum to chichen itza shuttle
Other Excursions
If for any reason you arrived here but you're not staying in Tulum, don't worry, here are our other options, if you have any questions email us, we're here for you
- chichen itza tour from cancun
- chichen itza tour from playa del carmen
- chichen itza tour from riviera maya
- chichen itza tour from cozumel
- chichen itza tour from merida
- chichen itza private tour
- Chichen Itza Tour
- Tulum ATV Tour
Social Media
Nowadays, the impact of social media is undeniable. As a modern business we have set up a Facebook page to add a way to communicate with our customers. Check out our Facebook Page to find exclusive promos and don’t forget to Like our page to keep us motivated
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Prices
We guarantee the best price, the reason is simple: we are the direct providers of the excursion
Let me put it simply, we are the direct providers of the excursion to Chichen Itza, which gives us the confidence to guarantee the lowest price of the market, but wait, what about the quality of the excursion?
Without a doubt, we maintain our high standards and we try to keep a perfect balance between quality and price. By booking with us you are eliminating all intermediaries, who only want to earn a commission for the sale of the excursions.
Check our guarantee. If you find an excursion with the same characteristics as ours but cheaper, we will match the price. Guaranteed!
You just have to meet these conditions
- It has to be the same excursion
- In equal conditions
- In the same currency
- Price differences greater than $5 USD
- Price without taxes
- In the same holiday period
If you are part of a group vacationing in the Mayan Riviera, we have special prices for you, whether we give you a discount from the total price or make your excursion completely private to give you more control of the times and places to visit.
PESOS MXN
$1300 MXN
- Kids Price $1200 MXN
- Special prices for latins
- Hablamos español / castellano
- Excelente servicio
USA DOLLARS
$70 USD
- Kids Price $65 USD
- BEST price on the market
- Warranty against bad weather
- Promotions for groups
EUROS
€65 EUROS
- Kids Price $60 EUROS
- French guides
- German guides
- European Standards
- We speak your language
Place of Meeting
Designated Place of Meeting
In the specific case of Tulum, we only have a Pick-up service in a central area. As of today, the designated meeting place is in the opposite corner of the Super AKI.
The reason is very simple: due to logistics and scheduling, it's really complicated for us to have a pick up service in the hotel zone of Tulum. This would delay our excursion and would be an inconvenience for people coming from Cancun or Playa del Carmen.
However, there are exceptions such as if you are part of a group or if you're staying in a hotel that is in the area. So don't be afraid to ask, email us, I'm sure we'll find a way to solve this small inconvenience.
- The Pick-up is at the Super AKI
- If you have any questions regarding the location of your hotel, don't worry, call us and we'll help you.
Included
Please read carefully what is included to avoid misunderstandings
In order to avoid misunderstandings, we try to be as specific as possible when it comes to explaining our tours. Mostly, we include the basic things you need to fully enjoy this activity, like round transportation, access to the archaeological zone, certified tour guide, buffet lunch, access to a beautiful cenote. Although some things are included, it is possible that you will see that some things are not included, and this is why we recommend to always carry cash just in case you need it.
- Round Transportation with air conditioning
- Professional drivers
- Buffet lunch (drinks not included)
- Access to the Cenote (lifejackets not included)
- Free time in the Cenote (Swimming)
- Access & Taxes to Chichen Itza
- Free time in Chichen Itza (Photos)
- Certified guide in Chichen Itza
- Early departures to see as much as possible
- Visit to the colonial city of Valladolid
Not Included
Some things aren't included, we kindly ask that you read this list
Just like in any other part of the world, it's very likely that street vendors will try to sell you their products, and while this is a personal choice that you make based on your taste and budget, you are under no obligation to buy anything from them. Most of the things you need for this excursion are included. This is a list of the most common things that are not included, however, this list is not intended to be a complete description of all the things that are not included. It varies from person to person. If you have questions just follow this simple tip: if you can't find it in the 'Included' tab, then it is NOT INCLUDED. If you have any questions, email us, we can assist or give you some advice.
- Drinks at the buffet lunch
- Breakfast
- Umbrellas
- Lifejackets and Lockers at the Cenote
- Water or drinks on the bus
- There is an extra fee at Chichen if you take a very sophisticated camera or tripod, etc
- Souvenirs
- Photos
- Tips
- It's simple: if you can't find it in the 'Included' tab, then it is not included.
What To Bring
Recommendations on what to bring
There are certain things you need to bring with you to be more comfortable during the excursion. The heat in Chichen Itza is intense in certain months of the year, and because of this it is very important to bring as much sunscreen as possible, whether it is sunblock, hats, sunglasses, umbrellas, etc.
However, each person has different needs. If you have any medical condition that requires a special diet or medicine, it is the client's responsibility to bring whatever they may need in order to properly enjoy the excursion.
This is a list of what we believe are the most common things to bring to an excursion. Once again, this is not intended to be a complete list of all the things that you need to bring. Some other things are common sense, but if you have any questions please don't hesitate contacting us, we are here to help you.
- 100% charged phone
- Camera
- Cash
- Towels
- Swimsuit and a change of dry clothes
- Comfortable clothing, we do not recommend dark colors
- Comfortable footwear (sandals, sneakers)
- Hats, caps, umbrellas (the bigger better)
- Sunscreen
- Mosquito repellent
- Water
- Food or Snacks for the road
- Blanket to cover if you get cold on the bus
- Neck pillow
- Book, notebook or games to pass the time on the bus
- Small backpack
- Patience and a good attitude
Payment methods
All payment options are available
We basically have all possible payment options. With many of them, like PayPal, you have to pay in advance. If there are last minute reservations, the most suitable option is to pay in cash at the moment of pick up.
- Bank deposit (At least 2 days in advance)
- Electronic transfer (At least 2 days in advance)
- Payment with Credit Card (There is a charge of 4-5% if you use this payment method)
- PayPal (At least 2 days in advance)
- You can also pay in cash at the moment of pick up, if you feel apprehensive. You can pay in cash once you see the transportation and the guide, and confirm that this is real (Cash only) ***Restrictions Apply***
1.- Is pickup offered directly at the door of my hotel?
In the specific case of Tulum, the meeting place is outside the entrance of the Super AKI Tulum at 08:30 am. Unfortunately, we do not have a pickup service at hotels in Tulum. If you wish to be picked up at your hotel, please check this other excursion: Chichen Itza with Ikkil cenote and Suytun cenote
2.- What is the usual timeframe for the pickup?
The meeting time is outside the Super AKI Tulum at 08:30 AM
3.- I am not in a hotel, but in an Airbnb. What would be the meeting location?
If you are in the Tulum area, the meeting place is always outside the entrance of Super AKI Tulum. If it is very important for you to be picked up, check out this excursion to Chichen and two cenotes
4.- How and when will I receive the final confirmation of the precise time and the meeting location?
After completing your reservation, usually within a period of 12 hours, we will communicate the meeting place and the estimated time to you. However, to get an immediate response, we recommend that you send us a message via WhatsApp, as this allows us to be more agile than with email, which often handles a high volume of inquiries
5.- Do I have the option to choose my pickup time?
Unfortunately, no. Since this is a shared / group tour, the pickup logistics follow an established structure and route. If you require to depart and return at a specific time, the recommended alternative is to book a private excursion to Chichen Itza
6.- If I am staying in a hotel, at what precise point should I wait for the transportation (for example, in the main lobby, service access, etc.)?
If you are in Tulum, the meeting place is outside the entrance of Super AKI Tulum. Unfortunately, we do not have a pickup service in the Tulum area. Send us a message so we can send you other options where they do pick you up, but at a different price
7.- What time would the pickup service for the Chichen Itza excursion departing from Tulum take place?
It is usually at 08:30 AM, outside Super AKI Tulum
8.- If my accommodation is an Airbnb or a private address, where will the closest meeting or pickup point?
The meeting place is outside the entrance of Super AKI Tulum; you would have to get to this location to take the transportation to Chichen Itza
9.- Is the pickup time the same if my accommodation is located in the Hotel Zone / Tulum Beach or in the Town/Downtown area?
Regardless of whether you are in the Tulum hotel zone or downtown Tulum, the meeting place is always outside Super AKI Tulum. If having a pickup is very important to you, it is necessary to check this excursion to Chichen Itza + Ikkil Cenote + Suytun Cenote
10.- What kind of vehicle will be in charge of my pickup?
The initial transfer service is usually carried out in buses. However, if there are very few reservations, the company may use a van
11.- In case the transportation for the Chichen Itza excursion does not arrive at the confirmed pickup time, how should I proceed?
You must send a message via WhatsApp immediately. This will allow us to monitor the location of the transportation in real time. It's possible that the vehicle is experiencing some delay, but it's essential that you send us that message so we can follow up
12.- How will I be able to identify the person in charge of the pickup?
Once your reservation is finalized, you'll get detailed info about the team member who will be picking you up. Plus, you can always stay in direct contact via WhatsApp with our customer service staff for any coordination
13.- What's the deal if the tour vehicle from Tulum shows up before the stipulated pickup time?
Our team will generally wait until the exact time that was confirmed to you earlier. Even so, it's vital that you are ready at the meeting point at least 5 minutes before the agreed time and that you keep an eye on your mobile phone, as the arrival of the transport will be notified that way
We must stress how important it's to be at the established time and place, since last-minute changes to the pickup schedule can't be made
14.- Can we trust that we will be picked up for the trip to Chichen Itza?
Definitely! It's fundamental for us to honor our promise and keep our good reputation. Please send a message as soon as you arrive at the meeting point. This will let us confirm you're prepared so we can monitor and estimate the approximate time your transfer vehicle will be with you
15.- What's the maximum time the driver will wait for me at the Tulum meeting spot before continuing the journey?
The transfer vehicle can't hang around too long since they're committed to picking up other passengers; it's a group guided tour, after all. Because of this, we strongly urge you to show up 5 minutes early so you don't risk missing the tour
16.- I'm a bit delayed and still haven't arrived at the meeting point in Tulum. Could you grant us some waiting time?
That's a difficult situation. Please consider that the transfer service already has passengers they picked up previously, and after your stop, they are obligated to get more people. The possibility of waiting will depend directly on the number of bookings and how late the vehicle is running at that instant. The most sensible thing is to arrive punctually at the meeting place to secure your spot on the tour
17.- What's the consequence if I'm late arriving at the meeting point and, as a result, miss my ride?
If your booking is for less than 4 travelers, we can easily change the date of your tour to the following day. If the number of participants is greater, please get in touch with us, given that every situation is assessed individually. We urge you to show up punctually at the established place and time to prevent this type of problem
18.- I'm already at the meeting point in Tulum at the agreed time, but the transportation isn't visible. What action should I take?
We request that you send a message via WhatsApp notifying us that you are already prepared at the meeting place. This will allow us to communicate with the driver and determine the approximate time the transportation will arrive for you
19.- Does the scheduled time for pickup in Tulum reference the Quintana Roo or Yucatán time zone?
The time we use in all cases is the official time for the state of Quintana Roo
20.- Is it necessary to show any supporting document, a voucher, or my personal ID when getting on the transport for the Chichen Itza tour leaving from Tulum?
Affirmative. When you finish booking, you'll receive a PDF file which is your service confirmation, and you must show that to the driver right before getting on board
21.- Is there any particular method to identify the tour vehicle when picking you up in Tulum (for example, a badge or the name of the organizing company)?
Regrettably, we can't determine in advance which transportation will be assigned to pick you up. Nevertheless, the customer service team will be continuously monitoring your situation via WhatsApp. Once you complete the reservation, you'll be informed of the name of the company that will execute the transfer service
22.- Is there any chance the vehicle can pick me up at an accommodation in Tulum?
Unfortunately, nope. The only meeting spot is outside Super AKI Tulum
23.- If my pickup time in Tulum is really early and I have to check out of my room, am I allowed to carry my luggage on the bus?
Please send us a message, as these types of requests are evaluated individually. The possibility depends on the season and the volume of reservations. It's crucial that you notify us in advance if you need to bring bags so we can confirm if the transport vehicle has enough space
24.- Does the pickup sequence and the time I get picked up influence the return time when the Chichen Itza tour finishes?
It could be a factor. Please send us a message with your concerns. If you have any commitment afterward and need to arrive at your destination at a specific time, it's essential that you let us know so we can verify if your time calculations align with the actual duration of the excursion
1.- Is it allowed to go up the Kukulcan Pyramid (known as El Castillo)?
The answer is a solid no. It's totally forbidden to climb or touch the ancient Maya buildings or structures. If you decide to do it, you risk having legal problems with the people in charge of the Chichen Itza archaeological site
2.- What day and time are best to go to Chichen Itza and skip the crowds of visitors?
The best time is first thing, super early, between 8:00 AM and 9:00 AM, right when the archaeological site kicks off operations. If you prefer that kind of experience, we have tours designed specifically to get to Chichen Itza early. However, sadly, this particular excursion doesn't visit Chichen Itza first
Check out this option: Morning Arrival Chichen Itza Trip
3.- Is an authorized guide provided in the package for the tour?
Affirmative. A certified guide will give you a talk about the most significant areas of Chichen Itza. The estimated time for this explanation is 30 to 45 minutes, followed by a period for you to take pictures and explore the archaeological zone on your own
4.- What kind of shoes and clothing is advisable to wear for the visit?
It's best to wear comfortable footwear, like sneakers, and clothes made of cool fabrics because of the warm and humid climate of the Yucatán Peninsula. You can check this link for suggestions on items to bring
5.- Do you have lockers or somewhere to store my personal belongings (suitcases, big backpacks, etc.)?
Sadly, no. It's important to only bring the absolute necessities with you. In some specific cases, they might let you leave certain items in the transportation, but it's mandatory to consult with the guide first so they can supervise the safekeeping of your belongings
6.- Which days does Chichen Itza have the fewest visitors?
Generally, there are fewer people during the months of May to September, and specifically on Mondays. Despite this, Chichen Itza is a highly demanded archaeological zone and always maintains a considerable number of visitors all year round
7.- Is access to the archaeological site allowed with food, drinks, and/or snacks?
Strictly, no; only water is authorized. This is because bringing in food creates a lot of waste and attracts local fauna, like street dogs and cats, which is made worse by the lack of sufficient trash containers
8.- Is the payment of additional charges required if I carry a video camera or a GoPro?
If you carry a GoPro, it's highly probable that you'll have to pay a levy. It's advisable to check with the guide to get recent and accurate information on this particular matter. There's no extra cost associated with using cell phones
9.- On the guided visit, is it okay if I bring my baby's food?
Yes, you can bring milk, diapers, and any other essential items the infant might need
10.- What other significant constructions, besides El Castillo, are a must-see at the site?
Besides the Kukulkan pyramid (El Castillo), our tour includes the nearby buildings like the Temple of a Thousand Columns, the Ball Court area, and other notable constructions found in the main area of Chichen Itza
11.- Is it possible to buy souvenir items, and how easy is it to negotiate prices with the vendors?
Yes, buying souvenirs at Chichen Itza is doable, and it's a decision up to you. However, spending the short time available at Chichen Itza to buy a gift when you could get it at places like Walmart or Mega (supermarkets with lower prices) isn't the smartest strategy. Despite this, you have the freedom to use your free time for whatever you want
12.- Is it possible to see the "Nights of Kukulkan" night event with the same tour or ticket?
The answer is no, sadly. This Chichen Itza excursion starting in Tulum does not include the "Nights of Kukulkan" show, as we don't offer that kind of tourist package
13.- What points of interest will we be visiting inside Chichen Itza?
We'll cover the main monuments and buildings in the central section of the archaeological zone, including:
- El Castillo or Kukulkan Pyramid
- The Great Ball Court
- The Temple of the Warriors
- The Group of a Thousand Columns
- The Platform of Venus (or Kukulkan Platform)
- The Tzompantli (Platform of the Skulls)
Because of time limitations, unfortunately, we won't be able to include the south part in the tour, which is where the Observatory, Las Monjas, and La Iglesia are located
If your intention is to explore every corner of Chichen Itza, please send a message so we can look for a private tour alternative that more precisely fits your wishes
14.- What's the planned duration of our visit to Chichen Itza?
The stipulated time is 2 hours inside the archaeological site
We guarantee that the time we'll spend at Chichen Itza will be 2 hours. If you're interested in an excursion that allows for a longer stay at Chichen Itza, we ask that you send us a message so we can find a tour that better aligns with your expectations
15.- What belongings should I take to Chichen Itza?
We recommend you take a look at this link, which gives a detailed description of what to pack for Chichen Itza. However, the must-have items to bring are:
- Phone at 100% charge
- Camera
- Cash
- Towels for drying off
- Swimsuit and a change of dry clothes
- Comfy and cool clothes (we don't recommend dark colors)
- Comfy footwear (sneakers, sandals)
- Hats, caps, umbrellas (the bigger the better!)
- Sunscreen
- Mosquito repellent
- Water
- Food or snacks for the road
- A blanket to cover up in case the bus is too cold
- Neck pillow for sleeping
- Book, notebook, or games to keep you busy on the transport
- Small backpack to put all this stuff in
1.- What's the total distance of the trip starting in Tulum to the Chichen Itza archaeological site?
Chichen Itza isn't right next to Tulum; the round trip requires about 2.5 hours to get there and another 2.5 hours to come back. Consider that the travel time alone for going and returning means you should calculate about 5 hours
You can verify the information in this link: How long is a trip to Chichen Itza?
2.- What components or services are part of the Chichen Itza tour if I book with you guys?
We ask that you check this link for an exhaustive explanation: what's included
Even so, the trip covers the following:
- Round-trip transportation from Tulum with A/C
- Professional driver
- Buffet lunch (drinks not included)
- Cenote entrance (life jackets not included)
- Free time at the cenote (swimming)
- Entrance and taxes for Chichen Itza
- Free time at Chichen Itza (photos)
- Certified guide inside Chichen Itza
- Early departures to make the most of the day
- Visit to the colonial city of Valladolid
3.- How much transfer time (one-way only) should I allow on the bus to arrive at the archaeological site?
It's important to consider that Chichen Itza is not close to Tulum; the estimated duration of the trip is 2 to 2.5 hours, both for going and returning
So, you can get a better idea, here's a map for you: Check this map
4.- Is the length of the visit at Chichen Itza an unchangeable amount of time, or is it possible for me to extend my stay if I want to?
Since this is a shared tour, the time limit inside the archaeological complex is 2 hours, so you won't be able to stay longer on this Chichen Itza excursion. However, if you wish or your expectation is to spend more time at Chichen Itza, send a message, and we'll gladly find an option that satisfies your requirements
For a more detailed explanation, you can check this link: How much time is needed to see Chichen Itza?
5.- If my Chichen Itza trip leaving from Tulum includes a visit to a cenote, how much time is reserved for the swimming activity?
The estimated time to enjoy the cenote is 60 minutes
6.- At the cenote stop, are life vests and lockers included in the tour?
Sadly, no. The cenote entrance covers access and use of the facilities, but if you want to go for a swim, you absolutely have to rent a life vest (it's a mandatory requirement). Lockers are also offered for rent; however, you have the option to keep your personal effects on the bus
7.- What's the distance or travel time between the Chichen Itza archaeological site and the cenote included in the visit?
The estimated duration of the trip is approximately 35 minutes. Consult this map to get a clearer view: Check this map
8.- What's the reason the Chichen Itza trip takes so long?
The main reason is the long distance we need to cover from Tulum to Chichen Itza, as the site isn't close and is located in another state (Yucatán). Plus, the itinerary includes other visiting points like lunch, the cenote, and a short stop in Valladolid. All this adds up to a total excursion duration of approximately 10-11 hours. We ask you to factor this in so your free time estimate matches the real tour length!
9.- If a stop in Valladolid is considered, how much time will we have to explore?
A quick visit of about 30 minutes is set aside
10.- Will there be technical or rest breaks on the round trip to Chichen Itza?
Yes. The first stop is usually at a hacienda, about 30 minutes before getting to Chichen Itza, for lunch. After Chichen Itza, we visit the cenote, and the final stop is in Valladolid. Consider that the sequence of sites to visit may be changed due to unforeseen circumstances and is only illustrative
11.- Does the price of the trip cover the entrance to the cenote and Valladolid, in addition to access to Chichen Itza?
Yes, indeed. The Chichen Itza excursion includes both entrance to a cenote and a brief walk through the colonial city of Valladolid
12.- Does the guided visit at Chichen Itza have an established duration, or does it adapt to the speed of the participants?
The time we guarantee for staying at Chichen Itza is 2 hours. If your preference is an excursion that allows you to spend more time at the archaeological site, we ask that you send us a message, and we'll gladly present alternatives, like a private tour, that fit your expectations
1.- Does the total price of the tour include food?
Yes, a buffet-style meal with specialties from the Yucatán region is offered. The main dishes are:
- Cochinita Pibil
- Pollo Pibil
- Spaghetti
- Rice
- Beans
- Salads
- Fruit
If you are vegetarian, you'll find a few alternatives, although the buffet isn't centered on meat-free preparations
If your diet is kosher or you have an allergy, the best option is to bring some food with you and supplement it with what you can take from the buffet. Unfortunately, in Mexico, these types of special requirements are still developing, and options are scarce. If you have any particular needs, send a message to address the topic in detail
Keep in mind that this is a standard buffet-type meal; if you're staying at a high-level establishment and prefer food with a greater diversity of choices, please contact us to look for an alternative that suits your preferences
2.- Are the buffet-style lunch and the time reserved for eating considered within the 10 to 12 hours total length of the Chichen Itza trip?
Yes, the trip includes ONE buffet meal with regional dishes. However, you have the possibility to buy more food if you want to eat something extra at the cenote or a quick snack in Valladolid
3.- Are drinks included in this tour?
The usual tour doesn't include drinks. However, we have an option called PLUS, which does offer a snack (box lunch), drinks during the transportation, and two 350-milliliter drinks to accompany the buffet meal
4.- What kind of dishes are offered in the included buffet?
Typical food from the Yucatán region is provided. The main available foods are:
- Cochinita Pibil
- Pollo Pibil
- Spaghetti
- Rice
- Beans
- Salads
- Fruit
5.- Are food alternatives offered for individuals who are vegetarian, vegan, or sensitive to certain foods?
There are a few selections suitable for vegetarians, like rice, beans, spaghetti, salads, or fruit. However, the buffet meal doesn't specialize in vegetarian cuisine. If you need more options, we ask that you contact us, as we run higher-category trips where the buffet offers greater variety
Regarding allergies, it is the guest's obligation to ask if the dish contains any component, you are allergic to and, if that's the case, you must refrain from eating it. To examine this question in more detail, please send a message
6.- Is it feasible to buy snacks or extra food during the tour?
Yes, you have the option to buy snacks at the exit of Chichen Itza. There's a food establishment at the cenote, and in Valladolid, you can buy light provisions to eat on the way back
7. Am I allowed to bring my own food and drinks?
Yes, you can do that, but at the restaurant where the food is served, you are required to buy and consume the drinks they offer. Unfortunately, we are not the ones managing the restaurant. Despite being given a special price for the food, the establishment's main profit comes from selling drinks to customers
8. When is the main lunch served?
Generally, the first stop is at a hacienda, about 30 minutes before reaching Chichen Itza, and it happens approximately between 11:00 AM and 12:00 PM. This is organized so that travelers have energy when entering Chichen Itza and have been able to use the restroom facilities at the restaurant, given that entry to the archaeological zone is immediate upon arrival. Keep in mind that we only have 2 hours there, and it would be regrettable for you to lose that valuable time because you need to go to the bathroom at that precise moment
9. Is water supplied on the bus, or do I have to buy it on my own?
The regular excursion doesn't include drinks. However, we have a package called PLUS, which does offer a snack (box lunch), liquids during the trip, and two 350-milliliter drinks for the buffet meal
10. if I don't like the buffet-style meal, is it possible to eat somewhere else?
You have the option to buy food at the cenote or buy snacks at the exit of Chichen Itza or in Valladolid. If you have a very refined or demanding taste, the most appropriate thing is to choose a private or high-end tour, or alternatively, bring your own food
1.- How is payment made?
The easiest option if there are fewer than 5 people is to pay the full amount in cash when boarding the transportation. If the group is 5 people or more, we request a deposit to secure your spots. Additionally, you can pay through our web platform or via a secure payment link
2.- Can we pay with a credit card?
Yes, it's possible to use a card. But watch out! An additional charge for bank commissions is applied, which is usually 4 to 5%, and we only accept Visa or MasterCard
3.- Do you accept credit or debit cards, including Amex?
We accept credit cards, but only Visa or MasterCard; unfortunately, American Express is not accepted. Keep in mind that a 4-5% surcharge is applied for commissions. If there are fewer than 5 people and you want to save this commission, you can pay the total in cash on the day of the excursion
4.- Can I pay the total in cash at the time of pickup?
Yes, but this option only applies to groups of 4 people or less. If your group is larger than 4 people, it's essential to make an advance payment (deposit) to confirm your participation
5.- Is the price of the tour shown on the website the final one, or are there extra charges (taxes, fees, etc.)?
The price is almost all-inclusive! We've covered the essentials: the entrance and taxes for Chichen Itza, transportation, food, the cenote, and a brief visit to Valladolid. The only items not included are drinks during lunch and the life vest at the cenote (if you choose to swim). Our policy is total transparency: there are no hidden charges, and all costs have been detailed
6.- What is the cost for adults?
To get the latest price for the Chichen Itza excursion, please check this link
7.- How much is the entrance to Chichen Itza for children, and what is the age limit to consider them minors?
Children from 3 to 9 years old are considered minors. To see the updated prices for children's fares for the tour, please check this link
8.- Do you offer special rates for seniors, locals, people with disabilities, or travel agents?
Discounts are conditional on the date and the number of participants. If your trip is in the low season, we have more flexibility to offer you a promotion. We suggest sending us a WhatsApp to analyze your request and provide you with a proposal that suits you
9.- Can we get discounts or promotions if we book the tour way in advance?
For logistical reasons, we can't accept reservations more than a month in advance. The ideal thing is to book within the month before your travel date. If you want a discount, we can look into it: if you're traveling in a group or in the low season, it's possible to offer a discount. Keep in mind that our price is already promotional, but by comparing our quality, you'll see that we are your best alternative for visiting Chichen Itza!
10.- Is there an alternative to pay a deposit and settle the rest on the day of the excursion?
Yes. You can make a deposit payment and settle the pending balance on the same day of the tour. Additionally, if the group is 4 people or less, you have the option to pay the complete sum in cash on the day of the excursion, which is the ideal payment method
11.- If I am going to pay the remainder in cash on the day of the tour, can I use dollars or euros, or are only Mexican pesos accepted?
We accept cash in three types of currency for your convenience:
- Mexican Pesos
- U.S. Dollars
- Euros
12.- What does the 'federal fee/government tax' cover, and is there an option to pay it with a card?
This fee corresponds to the charges that the state and federal government require to enter Chichen Itza. Don't worry about this concept, because it's already included in the price of your excursion. We take care of its management completely
13.- Is a charge applied for using a credit card?
Yes, generally a surcharge of 4% to 5% is applied for bank commissions. We only accept Visa or MasterCard. If you prefer not to pay this commission, and your group is 4 people or less, the ideal option is to pay in cash
14.- If the price of the tour changes after my reservation, will the original cost of my tour will be honored for me?
Absolutely! This is the key reason why we only accept reservations less than a month in advance: once you book and it's confirmed, the price is automatically frozen
15.- Do you have promotions or special prices if we book several tours (combined packages)?
Usually, yes. We apply discounts starting from the second excursion. However, we ask that you send us a message, as each request is analyzed individually
16.- If I pay in cash with foreign currency (dollars, euros), is the exchange rate favorable, or is a fixed rate used?
We handle already established rates in pesos, dollars, or euros. Unfortunately, we are not governed by the current currency market rate, but our prices are calculated within appropriate ranges, so the cost is equivalent in any of the three currencies
1.- Is it possible for very young minors to attend?
We have two possibilities:
- Little ones aged 3 to 9 have a reduced cost and are guaranteed a seat
- Children under 3 years old are classified as infants and do not pay, but they are not assigned a place to sit, as they are expected to be carried by their parents
2.- Is there any age requirement or health impediment to be part of the excursion?
It's essential that the participant can walk, even at a slow speed. We don't establish a fixed age limit, but keep in mind that the trip has a duration of 12 to 13 hours, so the stamina for an all-day activity is required. Regarding physical conditions, we ask that you send us a message; the decision will be based on your health status, and each situation will be studied individually
3.- If someone in my group uses a wheelchair, could they participate in the activity?
Participation is viable if the person has help with the wheelchair and can get on and off the bus by themselves, plus the chair must be capable of folding. Please communicate with us to evaluate their physical condition, as each case will be examined individually
4.- What are the strict regulations applicable inside the archaeological site (contact with the buildings, leaving the paths, etc.)?
It's strictly forbidden to touch the constructions, and climbing the main pyramid is also not allowed. Similarly, you must refrain from walking off the already marked paths, as remember you are in a jungle area and could easily become disoriented. The most advisable thing is to always stay close to where the groups and the monuments of interest are concentrated
5.- Is the use of drones or professional recording material authorized inside the Chichen Itza site?
Unfortunately, it's not possible; a specific license issued by INAH (National Institute of Anthropology and History) is required. Without it, you will be prevented from using those devices. I must be honest in pointing out that the security personnel who administer Chichen Itza are not particularly known for being cordial or considerate
6.- Is there any limitation on the types of sunscreens or insect repellent that can be used, particularly inside the cenote?
No kind of chemical product that could cloud the purity of the cenote's water is allowed, including cosmetics, lotions, sunscreens, and repellents. Taking a shower is mandatory before accessing the cenote to eliminate these chemical substances from your skin, which could harm the water's visibility and the cenote's aquatic life
7.- I don't know how to swim. Can I enter the cenote?
Yes, but if you're going into a cenote, you must rent a life vest they are mandatory
8.- Is the use of a life vest mandatory to swim in the cenote?
Yes, renting a life vest is mandatory if you are going to swim in the cenote
9.- Are pets or service animals allowed into the archaeological zone or on the bus?
Unfortunately, no. You cannot enter the Chichen Itza archaeological zone with pets or animals, and they are very strict about that
10.- Is there a list of items or belongings whose entry is totally prohibited at the archaeological site?
Yes, there is a list of restricted items:
Professional Equipment and Drones
- Supports (tripods), monopods, and 'selfie sticks' (although in some cases, the 'selfie stick' might be tolerated, the tripod and professional equipment are vetoed)
- Drones
- Video cameras, professional-level cameras (DSLR, 'mirrorless', etc.) or professional photographic accessories (unless an explicit authorization from the National Institute of Anthropology and History - INAH is held, which often implies paying a fee)
- Audio devices (microphones)
Weapons and Dangerous Elements
- All kinds of weapons
- Sharp or pointed objects (knives, pocketknives, scissors, etc.)
Food and Drinks (with exceptions)
- Edibles and food in general (to avoid the accumulation of residues and protect local fauna)
- Metal and glass containers (only water or liquids in plastic bottles are allowed)
Other Elements
- Flags, banners, or any similar object
- Items intended for commercial sale or promotion
- Excessively sized bags or suitcases
- Inappropriate clothing (although it is a rule subject to interpretation, respectful attire is advised because it is a cultural and historical heritage site)
11.- If I carry a selfie stick or a small-sized tripod with me, am I allowed to bring it in and use it inside the Chichen Itza archaeological site?
The use of the selfie stick is allowed, but the tripod is almost certainly prohibited
12.- Is there any restriction regarding the kind of shoes that should be worn in the archaeological area?
There are no specific prohibitions; however, it's strongly suggested to wear athletic shoes or any type of comfortable shoe. The use of high-heeled shoes is discouraged
13.- What are the consequences if a traveler disobeys any of the prohibitions or rules of the tour?
In the first instance, you will be given a warning. If you continue to breach the Chichen Itza regulations, the competent authority will be notified, and you will be expelled from the archaeological site
14.- Is there any health limitation or safety protocol that is active and we should know about?
Currently, no restriction of this category is applied. However, if you choose to use a face mask, you can do so without objection; it is an individual choice
15.- Is the attendance of pregnant women allowed, and are there any particular limitations for them?
If you are less than six months pregnant, you can join the excursion. If the pregnancy exceeds six months, the activity is not recommended
16.- Is the visit to Chichen Itza, convenient for those with limited mobility or for minors?
It's suitable for small children; it's advised to bring a stroller or buggy. Regarding people with movement difficulties, each case requires a particular analysis. We kindly ask you to send a message detailing the nature of your mobility limitation so we can offer you appropriate guidance
17.- What's the level of physical demand of the walk?
The walking route is carried out at a calm or semi-slow pace. If you are able to walk, it's almost certain that you will be able to complete it without major problems
1.- How is it possible to make a reservation?
The quickest channel to formalize your reservation is through a WhatsApp message, although you also have the alternative of booking via our web platform
2.- Do I get a confirmation receipt or voucher? Is it essential to bring it printed, or is showing it from my smartphone enough?
Yes. Upon completion and registration of your reservation in our systems, we will send you a PDF file that will confirm the contracted services
3.- What's the availability schedule for customer service?
- Monday to Friday: from 07:00 in the morning to 10:00 at night
- Saturdays and Sundays: from 07:00 in the morning to 08:00 at night
4.- Is it necessary to secure my reservation in advance?
It's most advisable to book at least one day in advance to be able to carry out all the necessary arrangements. Similarly, we accept last-minute reservations, although these are subject to our availability, particularly during high season
5.- Is there a possibility to give my ticket to a third party?
Yes, but it is essential that you let us know so we can make the required adjustments and provide the complete information to the new reservation holder
6.- If I need to modify the date of my Chichen Itza visit, how much time in advance do I need to communicate it, and is there any penalty for making said alteration?
You are authorized to make changes as long as you notify us at least one day in advance. You will not be charged any fee for the modification, as long as it is made with a minimum of 24 hour's notice
7.- If I am in Tulum and feel some discomfort or illness, is it possible to cancel the reservation?
Yes, you can cancel with at least one day's notice. If you start feeling unwell the day before, the most prudent thing is to proceed with the cancellation and give notice
8.- What are the cancellation conditions, and until when can I cancel to receive a full refund of my payment?
You have the possibility to cancel with up to 24 hours of anticipation. If you made a payment, a full refund will be provided. Keep in mind that neither changes nor cancellations are admitted with less than 24 hour's notice. If you send us a message, we will gladly review your particular situation and find a way to offer you support
9.- In case of rain, is it allowed to cancel or modify the day of the excursion?
Yes, the most convenient thing is to consult the weather prediction. If the forecast is not favorable and you can take the visit on another day, you have the possibility to reschedule, provided you notify us with a minimum of one day's notice
10.- How far in advance is it possible to make my reservation?
The period of time to reserve starts with a minimum of one month in advance and ends up to one day before the scheduled date for the excursion
11.- Can I book just the day before, or is it advisable to do it with a longer time frame?
If you book with just one day's notice, there should normally be no availability problems. However, if the date coincides with high season, it's required to book with at least two days in advance to guarantee your spot
12.- What are the consequences if I have to cancel my reservation with less than 24 hour's notice or if I do not show up on the day of the service (no-show)?
In case of a cancellation with less than 24 hour's notice or a no-show, no type of refund will be applied. Nevertheless, we recommend you send us a message so we can analyze your situation and look for a way to help you
1.- What's the specific cenote included in the visit?
We ask you to send us a message to confirm the name of the cenote we are currently visiting. However, the cenote we usually include in the tour is called Nool-Ha
2.- For the cenote visited on, is equipment like life vests, towels, or snorkel gear offered or possible to rent?
Life vests and lockers are available for rent. However, there is no towel or snorkel gear rental service. It's important that, for the towel, you bring your own
3.- For the cenote, is jumping into the water from the platforms allowed?
Yes, there is a low platform from where visitors can jump
4.- For the cenote, are lockers available to deposit my belongings safely?
Yes, we offer lockers for rent. However, the most frequent alternative is for passengers to leave their items on the bus; nevertheless, this is a completely personal choice
5.- For the cenote, what is the approximate water temperature?
The water temperature is around 15 to 20 degrees Celsius. Since it is underground water, it will be perceived as a little cold during the first 4 minutes, but your body gets used to it afterwards
6.- Are restrooms, changing areas, and accessible showers available in the vicinity of the cenote?
Affirmative. The cenote provides restrooms, changing rooms, and showers for visitors
7.- Is it a rule to shower before entering the cenote water, and why is it required?
Yes. Showering is mandatory to remove impurities that could harm the delicate flora and fauna ecosystem. The recommendation is to avoid the use of makeup, creams, lotions, repellents, and any other element that could harm the visual quality of the water and the cenote's environment
8.- Can I access and stay in the cenote area if my desire is not to swim?
Yes. Swimming is not mandatory, despite it being a unique and very pleasant experience. If you decide not to enter the water, you can stay in the perimeter area of the cenote and take advantage of capturing some photos
9.- Can I use my camera (photo or action camera) while I'm in the cenote, even underwater?
Yes, you can use them. However, due to the great depth of the cenote, visibility is not very good. Keep in mind that if the camera slips, recovering it is almost impossible. Please be very careful
10.- What type is the cenote that will be visited with the package: a closed cavern, semi-open, or open?
It's an open cenote, with walls that descend vertically
1.- Is the visit to Valladolid guided or is it time to explore on my own?
It's an individual visit. You decide if you want to see the park, the church, or if you prefer to buy a snack for the way back or a souvenir
2.- Approximately how much time is allocated for the stop in Valladolid?
It's about 30 minutes. Although the duration can change, please ask your guide to give you the most recent information
3.- What are the points of greatest interest that we should visit in Valladolid if we only have a very limited time?
It's recommended to focus on the following attractions:
- The city's main park
- The main church
- The tourist pedestrian corridors
4.- Will we be able to buy local souvenirs or crafts in Valladolid during our time there?
Yes, this is a good time to do it
5.- Can we use the time of the stop in Valladolid to eat something, or is it only intended as a brief visit?
Yes, it is possible. However, it must be a meal that is consumed quickly, or you can buy something to take and eat during the transfer back to Tulum
Itinerary
Each of the stops in our excursion, explained in detail
Please note: We reserve the right to modify the itinerary of the excursion if we consider it will enhance the experience for the majority of our customers. i.e. let's say it's high season and Chichen is crowded. We may go first to the Cenote, then lunch and, finally,visit the archaeological site. You will spend the same hours at the same places, only backwards. This is to avoid the crowds that gather at Chichen Itza, trust me, you'll have a great time.
Please note: There are unforeseen circumstances, like heavy rains, bus malfunctions, etc., that could prevent us from meeting the schedule, but this doesn't mean that we are not carrying out the excursion as promised. We need to make adjustments to have as many satisfied customers as possible. This information is for illustrative purposes only, however, we will do all we can to be on schedule.
Ever since we came up with the idea of Chichen-Itzatours.com, we made a commitment to be honest and to not hide information from our clients. It's a long day excursion, but it's definitely a must visit if you are in the Yucatan Peninsula. It's like going to Paris and not seeing the Eiffel Tower. So if your question is 'is it worth it? the answer is that with a little bit of patience and a good mood, yes, it definitely IS WORTH IT.
1. - As you can tell if you read the information on this website, we try to be as specific as possible. This is in order to answer every one of the concerns that our customers might have and to avoid misunderstandings, like 'BUT I THOUGHT THAT...'. Check other tours and you will see that they are not even remotely close to our level of attention to detail
2. A 10-11 hour excursion. Is it worth the effort? YES, it definitely is.
If you were in Peru, the first place that would come to mind would be Machu Picchu. This comparison is to show you that you can't miss the chance of visiting this Wonder of the modern world. There are good and bad things, but I recommend you to read the comments on TripAdvisor to have a better idea of what to expect.
Lastly, I take this opportunity to say that we have all possible combinations, Chichen included. if you would like to have control over the excursion to manage your times as you like, we have the Private Chichen excursion. If you want to just visit Chichen and return as soon as possible to Tulum, we have Chichen Express. We have everything covered, just send a message, our operators are there to help you.
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We Pick you up outside main entrance of Super AKI
In the specific case of Tulum, our meeting place is outside main entrance of Super AKI. Due to logistics and scheduling, this is the only official place where you can board the bus.
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Delicious BUFFET STYLE LUNCH
Indulge in the gastronomic delicacies of Yucatan with our buffet, especially designed for you. We have many options for all tastes, from chicken, pork, spaghetti, mash potatoes, beans, rice, saladas, fruits and desserts. Please take into consideration that beverages are not included and have to be paid in cash.
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Arrival to Chichen Itza
The visit to Chichen Itza includes: access to the archaeological site, certified guide to explain the importance of the Mayan civilization in the area, and afterwards, free time to walk around the area at your own pace to explore, take pictures, etc. Please note: The visit to Chichen Itza is about 2 hours long, if you would like to spend more time there we have other options, like Chichen Express or Private Chichen. Send a message by WhatsApp, we are here to help you.
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One of the best cenotes of the zone INCREDIBLE CENOTE.
The ancient Mayans believed the cenotes were places full of magic and mysticism. The cenote we visit is listed as one of the best in the region, the opportunity to dive in its fresh waters will be very tempting, and this can be easily achieved if you bring your swimsuit. Don't hesitate, this is an excellent combination to visit Chichen Itza
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Visit to THE MAGICAL TOWN OF VALLADOLID
A magical town in southeastern Mexico. It has a nice park, a colonial church but more importantly you'll have the chance to see the descendants of the Mayans interact with tourists, selling their crafts. It's something special. Don't forget to try the esquites or the marquesitas.
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Return to Tulum
Non-stop ride to Tulum. You can rest and savor your feelings and the fresh memories you've made. It will bring a smile to your face.
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Arrive to Tulum
The arrival time at your hotel is between 08:00 and 08:30 pm on the Tulum area
Restrictions
Unfortunately there are certain restrictions
Unfortunately the archaeological site of Chichen Itza is not designed for people who cannot walk, most of the main buildings are relatively close, but the client must be able to walk, even if it is for a few metres inside the place.
Likewise, in order to swim in the cenote, you must know how to swim. Is mandatory rent a life jacket to better enjoy the place.
- To apply the payment on the day of the excursion it is only for groups of less than 4 people. If you make two reservations we cannot guarantee that you will go on the same transportation
- Not having circulatory problems, since the ride from Tulum to Chichen is about 2 hours long.
- Being on time. When one of our clients is late we have to wait for them and this results in delays for the rest of the clients.
- The soil in Chichen is uneven, and there are tree roots and gravel, so it is not recommended for people in wheelchairs.
- Visitors must know how to swim in order to enter the cenote (Renting a lifejacket is mandatory)
- It is not recommended for small children
- Being physically and emotionally well
- People under 18 years old must be accompanied by an adult / guardian
- Being able to walk, even if it is for short distances
- It is strictly prohibited to climb the ruins at Chichen Itza (due to conservation purposes)
- Drones or tripods are not allowed at the archaeological zone. For more information, email us.
Cancellations
We only ask you to let us know if you are not going to be able to show up for some reason.
We are aware that there are some things that we can't control, such as health issues, changes in mood, bad weather, etc.
Basically, all we ask is that you let us know as soon as you can if you are not going to be able to take the tour, this is to avoid making the trip to pick up someone who is not going to show up.
There are no cancellation issues if you made a personal reservation, however, if your group requires private transportation that needs advanced reservation, we follow these guidelines
- No penalty up to 24 hours before
- No show surcharge of 100%
Reviews
Leave a reviewScott
"Over the years I have seen many historic places and chichen itza is definitely one of the best. The place is about 2 hours from Tulum. One the way you can see lots of small towns which really represent the real mexico.Chichen itza is extremely beautiful with lot of mayan history associated with it. The places is very hot in the afternoon so make sure you carry lot pf water and suns cream."
Luc G
"Family had a great day outing at chichen itza. The temple is awesome; well maintained. Many other ruins around the huge temple. Very Crowded. Enjoyed our cultural visit."
Frank B
"My husband and I have travelled to Mexico many times over the last 23 years. Only 4 years ago, we visited multiple archeological sites from Teotihuacan to Monte Alban. Though I find Chichen Itza an impressive Mayan site, I was disappointed with the lack of facilities and the endless lineup of vendors. Most other sites do not allow vendors and have proper bathrooms with toilet paper. At Chichen, many visitors ended up wasting time waiting in bathroom lines. The paths were half the width they were meant to be due to vendors on both sides of the paths. The noise pollution from the jaguar flutes sold by the vendors, diminished the quality of our experience. This site is badly managed and requires a serious overhaul."
Paul
"I'm convinced there's still a lot to learn here. The physics in the design and layout are absolutely amazing. Recommended to do some online research before arriving so you don't have to read the limited signage that will be crowded. Arrive as early as possible to beat the heat and experience some acoustic wonders that will get damped with the crowds."
Melissa L
"Chichen itza was really neat, learning about all the history behind it and all of the meaning made it even better. The pyramid which is also known as El Castillo was huge! There is 91 steps on each side. I would have loved to climb it bit I'm glad they stopped it to preserve it for years to come. It is one of the 7 wonders of the world and I understand why. That must have taken years to build. Our tour guide told us it was built by people who wanted to not people who were forced to. It is very touristy which made it quite congested."